Daily Flowers India Pvt. Ltd.

Legal & Agreements

The agreements Daily Flowers makes with franchisees, flower partners, food and gift sellers, delivery partners and business customers, and the terms and policies that apply when you shop with us. Every document shows its version, status and the date it takes effect; earlier versions stay available.

Documents marked Draft or In legal review are not yet in force.

They are published here so prospective partners and our advisers can read them while they are finalised. Until a customer document is published here, the Terms of service, Privacy policy and Delivery & cancellation policy continue to apply to orders.

Franchise

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Daily Flowers Franchise Agreement

The agreement under which Daily Flowers appoints an approved business to operate a Daily Flowers franchise in a defined territory, using the Daily Flowers brand under a limited licence and fulfilling orders received through the Daily Flowers platform in line with Daily Flowers standards. It sets out the territory, term, operating standards, fees (in a commercial schedule), data and brand protections, and how the franchise may be suspended or ended.

Applies to:: Franchisees — authorised Daily Flowers territory operators
Accepted by:: Franchisees
Effective:: Not yet in force

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Partners & Sellers

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Daily Flowers Gift Seller / Marketplace Seller Agreement

The terms on which an independent seller lists its own gift products on the Daily Flowers marketplace, ships orders to customers across India with tracking, handles returns, and receives the sale proceeds after Daily Flowers' agreed commission and any statutory deductions. The seller is responsible for its products being genuine, safe, lawfully labelled and accurately described.

Applies to:: Gift Sellers — independent businesses anywhere in India that list their own gift products on the Daily Flowers marketplace and ship them to customers by courier
Accepted by:: Gift sellers
Effective:: Not yet in force

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AgreementDraftv1.0.0

Daily Flowers Registered Flower Partner Agreement

The terms on which an independent flower business (for example "XYZ Flowers") is listed on Daily Flowers, receives and fulfils flower orders, and is paid its share of each order after Daily Flowers' agreed commission and any statutory deductions. The partner stays an independent business trading under its own name; it is not a franchisee and receives no licence to use the Daily Flowers brand.

Applies to:: Registered Flower Partners — independent florists and flower businesses that sell and fulfil flower orders through the Daily Flowers platform under their own business name

Food & FSSAI

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Daily Flowers Food Partner Agreement (Cakes, Bakery, Cookies and Other Food)

The contract between Daily Flowers and an independent food business that sells cakes, bakery items, cookies or other food through the Daily Flowers platform. It explains who is responsible for what — the Food Partner for the food itself and its FSSAI compliance, Daily Flowers for the platform, payments, customer service and its own legal duties — and how orders, packaging, pickup, complaints, food incidents, fees and settlement work.

Applies to:: Food Partners — independent cake, bakery, cookie and other food businesses that sell food through the Daily Flowers platform under their own name and FSSAI licence or registration
Accepted by:: Food partners
Effective:: Not yet in force

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PolicyDraftv1.0.0

Daily Flowers Food Safety & FSSAI Compliance Policy

Sets the food-safety rules on Daily Flowers — the FSSAI licence or registration every food seller must hold and display, how licence expiry is monitored and food listings are automatically paused when a licence lapses, allergen and veg/non-veg declarations, labelling, hygiene, packaging, delivery handling, complaints, food incidents, recalls and cooperation with food safety officers.

Applies to:: Everyone who sells, prepares, packs, stores or delivers food through Daily Flowers — Food Partners, franchisees fulfilling food orders, delivery partners carrying food, and Daily Flowers itself as the platform operator

Delivery

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Daily Flowers Registered Delivery / Service Partner Agreement

The terms on which an independent individual or a delivery company picks up and delivers Daily Flowers orders — how jobs are offered and accepted, how goods are handled and proof of delivery captured, how customer data is protected, and how per-delivery earnings are settled.

Applies to:: Delivery / service partners — individual delivery partners and delivery or logistics companies engaged per job
Accepted by:: Delivery partners, Delivery companies
Effective:: Not yet in force

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Customers

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Daily Flowers B2B Customer / Commercial Services Agreement

The master terms for businesses that buy flowers and related products and services from Daily Flowers on account. It covers recurring supply, call-off orders, quotations, agreed rates, credit, consolidated GST invoicing, payment, delivery proof and quality claims.

Applies to:: Business customers — hotels, restaurants, offices, venues, event companies and other commercial accounts buying on account
Accepted by:: Business customers
Effective:: Not yet in force

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PolicyDraftv1.0.0

Daily Flowers Cancellation Policy

Explains when and how you can cancel an order or subscription delivery, what (if anything) is charged at each stage for fresh flowers, cakes and food, marketplace gifts, subscriptions and business orders, and how your money is returned.

Applies to:: Customers — anyone placing an order or holding a subscription on the Daily Flowers platform
Effective:: Not yet in force

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Policies & Compliance

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Daily Flowers E-Commerce / Marketplace Seller Compliance Policy

How sellers on the Daily Flowers marketplace, and Daily Flowers itself, meet India's e-commerce consumer-protection, pricing, labelling, review, dark-pattern, GST and record-keeping rules, and what happens when a seller does not comply.

Applies to:: Marketplace sellers on Daily Flowers (registered flower partners, food partners, gift sellers and other approved sellers) and Daily Flowers as marketplace operator
Effective:: Not yet in force

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PolicyDraftv1.0.0

Daily Flowers General Marketplace Seller Policy

The rules every seller must follow to list and sell on Daily Flowers — what may and may not be sold, how products must be described and priced, how seller performance is measured, what happens when rules are broken, and how to appeal a decision.

Applies to:: All sellers and partners who list products on Daily Flowers — gift sellers, registered flower partners and food partners — incorporated by reference into their agreements
Effective:: Not yet in force

View Download PDF

Questions about any of these documents: [email protected]. Complaints are handled under our Grievance Redressal Policy.

Legal & Agreements · Daily Flowers

Legal & Agreements

Franchise

Daily Flowers Franchise Agreement

Partners & Sellers

Daily Flowers Gift Seller / Marketplace Seller Agreement

Daily Flowers Registered Flower Partner Agreement

Food & FSSAI

Daily Flowers Food Partner Agreement (Cakes, Bakery, Cookies and Other Food)

Daily Flowers Food Safety & FSSAI Compliance Policy

Delivery

Daily Flowers Registered Delivery / Service Partner Agreement

Customers

Daily Flowers B2B Customer / Commercial Services Agreement

Daily Flowers Cancellation Policy

Policies & Compliance

Daily Flowers E-Commerce / Marketplace Seller Compliance Policy

Daily Flowers General Marketplace Seller Policy

Daily Flowers Customer Terms & Conditions

Daily Flowers Delivery / Shipping Policy

Daily Flowers Privacy Policy

Daily Flowers Refund Policy

Daily Flowers Replacement Policy

Daily Flowers Subscription Terms

Daily Flowers Grievance Redressal Policy

Daily Flowers Partner Compliance & Documentation Policy

Daily Flowers Seller Code of Conduct